Erika WrightErika WrightSenior Product Designer

Dear hiring manager,

You need someone who can change a live product without breaking what customers rely on. I’ve done that for 12 years, most recently across 150+ client sites.

  • 12+ years in product
  • Atlanta, GA · Remote
  • B2B SaaS
V5 catalog on desktop
V5 claim form on a phone
150+live branded sites moved to mobile in 12 months
V5 promotions on desktop
V5 account on a phone
3–5support tickets a month, down from ~20
V5 account on desktop
V5 promotions on a phone

V5 designs, reconstructed from the shipped system and anonymized.

Case study 01 · Featured · Enterprise loyalty platform

150+ live sites, moved to mobile. None taken offline.

I led a brownfield modernization where every change touched a live, revenue-bearing site.

V5 claim form on desktop
My role
Initiative lead, design & delivery
Scope
150+ branded program sites
Timeline
12-month rollout
Team
Me + 2 junior designers

01 · The stakesParticipants who couldn’t use their phones

More than 150 branded program sites, and on some of them participants couldn’t use a phone at all. Every fix meant changing a live, revenue-bearing site.

02 · The sequenceLocked-out programs first

I re-ranked the rollout by who was locked out rather than by revenue. The biggest account was stable, so it waited, and we explained that decision instead of burying it.

03 · The guardrailsSafety built into the system

Brand variables were editable and the config layer was locked. Clients previewed on a demo site before production, so two designers new to the platform could work on live sites safely.

V5 promotions on a phone
V5 catalog on a phone
V5 claim confirmation on a phone
04 · The result

What changed

All 150+ sites were responsive within 12 months, and the runbook cut active work per migration from 24 to 7.5 hours in a timed subset.

150+sites upgraded
12 mofull rollout
3–5tickets a month, from ~20

Ticket figures from Azure DevOps (TFS) reports.

Same catalog, before and after

The legacy catalog next to the V5 design. Both are anonymized.

Before: legacy catalog with a dense department listAfter: V5 catalog with search and shop-by-category tiles

Before: legacy catalog, anonymized. After: V5 designs, reconstructed from the shipped system and anonymized.

More case studies

Three more ways I’ve made hard things easier

Claims people can trust, a catalog people can shop with confidence, and a design system that changes once and keeps every brand. All anonymized enterprise work.

See all work, filtered by type →

How I work with your team

Design in the terms your engineers build in

Tokens, components and states, in React and TypeScript, with QA and a production check before I call it done. I’m not a backend engineer, and I won’t pretend to be.

Is this a fit?

Where I’ll help most, and where I won’t

The short version, so you can decide quickly whether a call is worth your time.

A strong fit

  • Senior product or UX design roles, or Lead and Staff roles when the scope fits
  • Complex B2B and enterprise products: commerce and loyalty, claims, eligibility, checkout and other rules-heavy workflows
  • Live products that need modernizing without breaking what customers rely on
  • Design systems, tokens and multi-brand theming
  • Teams where design works closely with engineering, from prototype through design QA
  • Remote across the US, or hybrid in Atlanta

Probably not a fit

  • Roles that treat UX as visual polish rather than product work
  • Unpaid spec work. A portfolio walkthrough or a short, scoped exercise is fine.
  • Junior or mid-level roles, or senior titles with mid-level scope and pay
  • Positions where I would own backend engineering
  • Full-time on-site roles outside the Atlanta area

Questions

The ones recruiters ask most. For anything else, ask below.

Where are you based, and how do you work?

Atlanta, GA. I work remotely across US time zones, or hybrid in Atlanta.

What level are you looking for?

Senior Product Designer or Senior UX Designer. I’m also open to Lead or Staff roles where the scope matches: owning ambiguous problems end to end and raising the quality bar for the team.

Do you code?

I prototype in React and TypeScript, design in tokens, components and states, and review implementation during design QA. I’m not a backend engineer, and I don’t position myself as one.

Have you worked in existing, legacy products?

Most of my work is in live products. The featured case moved more than 150 branded sites to mobile without taking any of them offline.

Will you do a design exercise?

Yes, if it’s scoped and time-boxed. I’d usually suggest a walkthrough of a case study instead: it shows how I reason about real constraints, and it respects both our time.

What compensation are you targeting?

Senior-level pay for the US remote market. I’m happy to share my range on the first call. Confirming alignment early saves everyone time.

If you’re hiring this quarter, the fastest next step is a 30-minute call. Bring the role and your hardest product problem.

Erika WrightErika WrightSenior Product Designer
Email
erika@ewright.tech
Location
Atlanta, GA · Remote
LinkedIn
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